How to request deletion
Send us a deletion request from the mobile number registered with Terco Mart, using either option:
- WhatsApp: message +91 99343 86321 with “Please delete my Terco Mart account”.
- Email: write to support@tercomart.com with the subject “Delete my Terco Mart account” and include your registered mobile number and firm name.
To protect your account, we may confirm the request by calling or messaging your registered mobile number. We complete deletion within 30 days and confirm to you when it is done.
What we delete
- Your Terco Mart login and profile (name, email, contact person).
- Saved addresses and GSTIN details.
- Device notification tokens.
- Support requests, enquiries and the photos you attached.
- Your cart and app preferences.
What we keep, and for how long
- Invoices, payments, credit notes and ledger entries – kept for the period required by GST and income-tax laws (generally at least 8 years), then deleted.
- Outstanding balance records – if money is due between you and Terco, we keep the records needed to settle it.
These records are kept only to meet legal obligations and are not used for marketing.
You can also simply stop using the app and uninstall it. Uninstalling does not delete your account – please send a request as above if you want your data deleted.
More details: Privacy Policy · Contact us